Effective Date: January 12, 2024

Introduction

At Nirvahana Ventures LLP, we’re passionate about green energy solutions and committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and the safeguards we have in place to keep it secure.

Information We Collect

• Contact Information: When you use our contact form, we collect your name, email address, and phone number. This helps us respond to your inquiries and requests efficiently.

• Order Information: If you place an order for a solar panel, EV charger, or green energy solution, we collect your billing and shipping address. This ensures smooth delivery of your desired product.

• Website Usage Data: We use cookies and similar tracking technologies to understand how people use our website. This helps us improve the website’s design, navigation, and content to provide a better experience for everyone.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries and requests: Your contact information allows us to promptly address your questions and concerns.
• Process and fulfill orders: We use your order information to ensure accurate billing and delivery of your desired green energy solution.
• Improve our website and marketing efforts: Website usage data helps us identify areas for improvement and personalize our marketing to better serve your needs.
• Provide information and updates: We may use your email address to send you informative updates about new products, services, or special offers.

Data Sharing and Disclosure

We understand the importance of data privacy and never share your personal information with third-party companies or individuals for their own marketing purposes. We may only share your information with trusted service providers in the following limited circumstances:

• Payment processors: To securely process your online payments, we may share your billing information with authorized payment processors.
• Shipping companies: To ensure efficient delivery of your orders, we may share your shipping address with the chosen courier service.
• Analytics providers: We may use trusted analytics providers to gain insights into website usage, but with strict data privacy guarantees in place.

We will only disclose your personal information if required by law, in response to a legal process, or to protect the rights or safety of ourselves or others.

Data Security

We take data security seriously and implement various measures to protect your information:

• Secure servers: We store your information on secure servers protected by firewalls and other advanced security technologies.
• Data encryption: We encrypt sensitive information like payment details to ensure its confidentiality during transmission.
• Regular security audits: We regularly conduct security audits to identify and address any potential vulnerabilities.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with new legal requirements. We will post any changes on this page and revise the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please feel free to contact us at nirvahanaventures@gmail.com

Thank you for choosing Nirvahana Ventures LLP! We value your trust and are committed to protecting your privacy.